We have answers.
What is community nursing care?
What kind of services can a community nurse provide?
Our nurses can support you with:
- Wound care and management
- Diabetes and dementia management
- Medication administration and review
- Chronic disease management
- Continence assessment
- Bowel, catheter and continence care
- Hospital discharge support
- Medication administration and supervision
- Workforce training and upskilling.
How can I organise community nursing care in my home?
If you’re approved for community nursing in your NDIS plan, we’ll organise a catch-up to discuss your support needs and how Great Mates can help. In this catch-up, you’ll be able to ask questions about your care and express any concerns before we start providing you with care.
Why choose Great Mates?
How do I contact you?
What is the NDIS price guide?
How do I use the NDIS price guide for services?
You can refer to the NDIS price guide to check that you’re paying a reasonable amount for a particular service. The NDIS sets maximum limits a provider can charge to protect you and ensure you get value for money in the services you pay for.
Do I have to pay the prices shown in the NDIS price guide?
The NDIS sets maximum limits for the amounts providers can charge for their services, so you can think of that as a benchmark. To make the most of your support funding, you can negotiate lower prices with providers for services you’re interested in.
How do I know if I have funding for something in my plan?
- Core Support — This is help with everyday activities.
- Capacity Building Supports — This is any activity that helps you to build your independence, develop skills or learn new ones.
- Capital Supports — This is funding for higher-cost pieces of assistive technology, equipment and home or vehicle modifications (including one-off purchases you may need).
What is an NDIS plan?
What’s the difference between the NDIA and the NDIS?
How do I prepare for my NDIS planning meeting?
- your current living situation
- the kind of transport you use to get around
- your employment status
- your education
- your hobbies and interests.
The NDIS uses words like ‘reasonable’ and ‘necessary’ a lot. What does that mean?
- must be related to your disability
- must not include day-to-day living costs not related to your disability support needs, such as groceries
- should represent value for money
- must be likely to be effective and work for you, and
- should take into account support given to you by other government services, your family, carers, networks and the community.
What costs won’t be funded through my NDIS plan?
What’s the maximum funding I can receive?
What is specialist disability accommodation (SDA)?
Who can live in SDA homes?
The NDIS decides who can live in SDA. Usually, you will need to have very high support needs or require assistance to do things like:
- Getting out of bed
- Getting dressed
- Cooking and cleaning.
How can I find an SDA home to live in?
If you need to find somewhere to live that suits your needs, Great Mates can help you find a space with the right accessibility features and support. We also keep a list of SDA vacancies on the Great Mates website, so you can explore SDA homes for yourself.
How much do I need to pay for SDA?
You’ll receive some funding through the NDIS to cover the costs of modifying the home to suit your needs. In addition, you’ll be expected to pay 25% of the Disability Support Pension, along with 100% of your Commonwealth Rent Assistance to cover your rent.
What is Short-term Accommodation and Assistance (STAA)?
How do you get STAA funding in your plan?
Like all things in the NDIS, you’ll only receive funding for STAA in your plan if it’s deemed reasonable and necessary for you. But don’t worry! If your plan doesn’t mention STAA, you can still choose to use your core budget for this support as long as it assists with meeting your goals.
What are my options for STAA?
At Great Mates, we have beautiful homes throughout South East Queensland and soon NSW and Melbourne that are perfect for your short-term stays. Only a short drive from great parks and stunning beaches, you’ll have plenty of opportunities to rest and relax. If the idea of this tickles your fancy, chat with us to get started!
What are the benefits of STAA?
There are so many benefits! Getting away from home for a bit gives you the opportunity to:
- meet new people and try new things
- enjoy a change of scenery
- step outside your comfort zone
- de-stress and recharge
- increase your independence.
It also means you get a break from your routine and your informal carers (like your family and mates) get some time for themselves. We know that taking a break can be beneficial for you and your support network because some time to refresh and relax helps maintain positive relationships. It also means you’ll have something new to chat about when you see each other again!
What is an Individualised Living Option (ILO) on the NDIS?
What happens once ILO is set up?
As your provider, we can set up your supports and make sure your ILO supports are paid. Like every other part of your plan, we’ll monitor and review your arrangements with you regularly to make sure that you’re getting the support you need. When we check-in, we’ll ask you things like:
- Can you do what you’d like at home?
- Are you still happy with your living arrangement?
- Are there any problems with the people you live with?
- Have your needs or goals changed, and is there anything you’d like to change?
What’s the ILO process?
The process to determine whether you’re eligible for ILO happens in two stages.
Stage 1: Exploration and Design
This stage is all about working out what you need and want. It also gives the NDIS information to help them find the reasonable and necessary support you’ll need. This funding lets you to choose a support provider (like us!) to work with you, your family and your mates to help figure out where you want to live and how you’d like to be supported.
Everyone has ideas about what makes a safe and happy home, so you must be the one making the decisions — this is your home, after all!
Stage 2: ILO Supports
At this stage the NDIS will use all the information you’ve shared with them to decide what ILO supports meet your support needs.
How do I know whether an ILO is right for me?
There are many different home and living support options available to people on the NDIS, but an ILO might be right for you if:
- you’re 18 or over
- you need help at home for at least 6 hours each day
- you’re ready to explore your home and living needs, what you’d like, and are ready to look into potential options
- you’re willing to invest time and effort towards creating your future home
- your family or mates might be part of your ILO support.
What is Supported Independent Living (SIL)?
- Domestic duties, including cooking, cleaning and laundry
- Shopping for groceries, budgeting and money management
- Arranging transport to visit your family and friends and other social activities
- Personal care, showering and dressing
- Creating and maintaining a routine, and learning new skills.
What do I need to do before I can Live with Great Mates?
If you’re approved for SIL in your NDIS plan, we’ll need to check a few things before you can move. Like with any shared living arrangement, you’ll need to be compatible with your potential housemates. Plus, with SIL housing, your support team will also need to consider: whether the housemate to support worker ratio is right whether an Occupational Therapist has approved the house.
How does SIL funding work?
If approved, SIL funding will be part of your plan, but it doesn’t have a dollar amount assigned. So, you’ll work with your Support Coordinator and provider to determine how much support you need. Since SIL is typically used in shared living arrangements for people with high support needs, your provider (that’s us!) will create a quote for everyone living in the home. The program is funded individually, but you may be living with others who have similar needs to you, so the provided support can be shared amongst everyone living in the home. The NDIS will cover reasonable and necessary costs of SIL, so you’ll never be out of pocket for SIL support.
Where can SIL funding be used?
Lots of places! SIL funding can be used in Special Disability Accommodation, or a private rental, your own house, housing through the Department of Housing or shared accommodation.
Will my NDIS plan pay for my rent?
How soon can I move in?
How does the NDIS decide what kind of accommodation I get?
Who needs home and living support?
- your home or living arrangement isn’t suitable for your disability-related needs
- you have restricted or limited mobility and have trouble with day to day activities
- you need a specialist home and living solution to be able to receive the care that you need
- your quality of life would be significantly improved by moving to alternative accommodation or by receiving additional support
- you’re currently in temporary accommodation or somewhere unsafe or unsuitable for your disability-related needs.
Can I make friends in these classes?
Can my support person join me?
How do I pay for the classes?
What kinds of activities can I learn how to do?
Can you help me find a job?
What kind of jobs can I do?
How many hours a week do I have to work?
What if I’m not ready to work yet?
- a goal to get a part-time job in 6 months
- to start researching the kinds of jobs you’d like to do, or
- talking with people already in those jobs and learning how they adjusted to working life.
Will my plan pay for travel?
If I want to go overseas, is there anything extra I need to do?
Planning a holiday sounds overwhelming — where do I start?
Can my support worker or family and mates come with me?
If you need assistance, you might choose to have a Support Worker come along with you, who can help you out while you’re away. If that happens, we have options available to cover the costs of their travel.
Your family and mates can absolutely go with you on holiday! It’s the perfect opportunity to have fun and make some wonderful memories together — who’d want to turn that down?