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  • FAQ
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We’d love to hear your thoughts on how we’re doing and what we can do better.


Being able to provide you and your family with high quality disability care means everything to us. Your opinions are extremely important and highly valued at Great Mates as it helps us grow, improve and be better at what we do. We take every bit of feedback seriously and will do our best to meet and exceed your expectations.


There are many ways to get your feedback to us. Chat to any of our team, call us on 1300 333 900 or simply fill out our online form below. We suggest using our form if you wish to stay anonymous (that’s perfectly ok, we understand). If you’ve left your details, our team will be in touch asap to discuss further and/or offer a solution.

Follow the prompts below to send us your feedback using our online form.

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