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  • FAQ
  • NDIS
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The wellbeing of all our Great Mates is important to us. With COVID-19, things are constantly changing. We’re also actively making sure we’re across the latest updates and information.

We’re doing our part in making sure our community stays safe during these uncertain times.


We’re regularly reviewing the Australian Government Department of Health website to stay on top of the latest recommendations and resources. All our COVID-safe procedures are drawn from advice from national and state health departments, and are strictly followed and communicated to all Great Mates. Every Great Mate is regularly monitored for any signs of symptoms and must answer COVID-related questions when we clock on to our shift. We also have comprehensive hygiene practices in place including regular hand hygiene, temperature checks at all property entries, sanitation of equipment and social distancing when we’re out in public.

If you’d like reassurance about how Great Mates is supporting you during this time, please don’t hesitate to reach out.

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