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CARE
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Smooth transitions help people land on their feet, stay supported, and build a better next chapter with confidence.

HOLISTIC SUPPORT FRAMEWORKS

At Great Mates, we know that big changes need steady support. Our transitional care framework wraps around each person, blending therapeutic, clinical, and everyday support so no one feels like they’re doing it alone.

Whether it’s moving from hospital, aged care, or crisis services, we help create calm, stable, and empowering next steps—at your pace, your way.

Our approach focuses on key areas of a person’s life.

Forensic Reintegration

At Great Mates, we understand that the journey back into the community after time in custody or secure care can be complex, confronting and often filled with uncertainty. Forensic reintegration is not just about release dates and paperwork. It is about rebuilding trust, structure and hope. We walk alongside people as they transition into everyday life, focusing on what has been missing, not just what has gone wrong.

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Trauma Informed Care

At Great Mates, we understand that behind every behaviour is a story. Trauma does not always look the same, but its impact is real. Whether it stems from childhood experiences, systemic disadvantage, abuse, neglect or institutionalisation. Trauma can shape how a person sees themselves and the world around them. That is why we approach every person with care, respect and curiosity. We do not ask, “What is wrong with you?” we ask, “Would you like to have a conversation?” and more importantly, “What do you need from us now?”

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Care Transitions

At Great Mates, we understand that returning home or finding a new home after time in hospital, aged care, or crisis accommodation isn’t just a change of address—it’s a whole new chapter. Transitions like these can bring relief, but they can also be emotional, uncertain, and overwhelming. We’re here to make sure no one has to navigate it alone.

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FAQ

What kinds of activities can I learn how to do?

At Great Mates, we believe that you should be in charge of your future, so all our activities are aimed at helping you improve your confidence and independence so you can live the life you want. At the moment, we’ve got classes to help you learn how to cook, recycle, get out and about with public transport and learn about handling money. We’re always adding more activities so keep an eye on this space!

How do I pay for the classes?

Generally, funding for the classes will be claimed from the ‘developing life skills’ budget of your NDIS plan and the cost factors in anything that you may need for the class (though we generally supply everything). That means no out of pocket expenses for you! 

Can my support person join me?

At our classes and activities, we’ll have the Great Mates support team there to help out and provide support to you in a group. If you have high needs and would like to bring your support person with you, that’s fine! Let us know of any concerns when you register for the class or activity, and we can figure out a plan because it’s important you are comfortable.

Can I make friends in these classes?

Of course! Meeting other people is a huge part of our classes. Classes are generally capped at ten people, and you’ll see them every week during term time, so there are plenty of opportunities to meet, chat and mingle. Building bonds together is important to us at Great Mates so we hope you’ll love the classes as much as we love running them!

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