LIFE
WITH
At Great Mates, complex care means whole-person support—where physical health, emotional wellbeing, and behavioural needs are all treated with equal respect, understanding, and skill.
We specialise in working alongside people with multifaceted needs—whether that involves trauma-informed behavioural support, intricate medical care, or daily living assistance. Our approach is always calm, relational, and person-led. We believe that every behaviour communicates something, that dignity should never be negotiable, and that good care happens in moments of trust, not just tasks.
From PEG feeding to post-incident emotional support, from mobility assistance to helping someone feel safe in their own skin—we show up with consistency, clarity, and care. Our teams are trained not just in procedures, but in people. And that makes all the difference.
Because complex care isn’t about complexity—it’s about connection. And we never lose sight of the person at the centre of it all.
FAQ
Why choose Great Mates?
At Great Mates, we’re here to support you for life. All of our services — from employment opportunities to living skills development and accommodation — are designed to support you to live your most fulfilling life. Our team is made up of a group of passionate and caring individuals committed to putting your goals, interests and needs at the heart of everything we do.
What kinds of activities are on offer?
Our goal at Great Mates is to help you grow in confidence and independence so you can thrive. We can help you find supported employment, take a trip somewhere, learn new skills and make new mates —all things that help you build a great life that you love.
How will I know what activities I’m covered for in my NDIS plan?
Most activities will be funded through your Core Supports, but funding may also come from your Capacity Building budget (depending on how a specific activity or class helps you achieve your goals). Your NDIS plan is full of technical terminology, so if you’re confused by what supports you qualify for, your Local Area Coordinator or Support Coordinator can help you. Or, give us a call, and we can go through it together!
What are the benefits of taking part in Great Mates’ lifestyle activities?
There are so many! Not only can you make friends, learn something new, see different places and grow in confidence and independence, but your NDIS plan is goal-oriented, meaning that when you make use of your plan, you’re actively working towards something. And when you feel supported (like you will as a Great Mate), you can kick your goals knowing you’ve got a group of mates there to encourage and cheer you on!
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